In this article
- DataRoad has been commissioned by the Harlan & Poston Group to provide IT support…
- About the Harlan & Poston Group
- DataRoad services provided to the group
- 🔹 Full 24/7 IT Support
- 🔹 Specialist IT Consultancy
- 🔹 Network and Infrastructure Management
- 🔹 Monitoring, Alarms and Reporting
- Why DataRoad?
- IT Unlimited — the most comprehensive IT support service on the market
- Acknowledgements
- Find out more
- FAQ — Frequently Asked Questions
- Want “zero worries” about IT? Get in touch with us
Project details
- Client
- Harlan & Poston Group
- Sector
- Hospitality
- Intervention
- Business wireless networks · Firewalls and security · Servers and infrastructure · Unlimited IT support
- Year
- 2025
DataRoad has been contracted by the Harlan & Poston Group to provide comprehensive IT support and specialist consultancy through the IT Unlimited service
A DataRoad was selected by the Harlan & Poston Group to ensure that comprehensive IT support, specialist IT consultancy and comprehensive management of your computer centre, covering approximately 50 jobs spread across various international locations.
Upon signing the contract IT Unlimited, DataRoad will now guarantee ongoing IT support, continuous monitoring, preventive maintenance and specialist support for all the group’s offices in:
✅ Portugal — Lisbon and Faro
✅ United Kingdom — Manchester
✅ Dubai
✅ Greece
✅ Hong Kong
This partnership reinforces the ongoing confidence in DataRoad as MSP (Managed Service Provider) and as a provider of highly reliable IT services to global companies.
✅ About the Harlan & Poston Group
A Harlan & Poston Group It is a private international group comprising leading brands in the following sectors:
- Investment consultancy
- Property
- Property Management
- Hospitality
- Project development
- Residency and citizenship programmes
Founded in Lisbon by David Poston (CEO) e Gary Harland (Chief Operating Officer), the group has expanded internationally and now operates in a number of strategic markets across Europe, the Middle East and Asia.
➡️ Find out more about the Harlan & Poston Group here.
✅ DataRoad services provided to the group
Under the contract IT Unlimited, DataRoad will now provide a comprehensive range of managed IT services, ensuring the stability and efficiency of the group’s entire international IT operation:
🔹 Comprehensive 24/7 IT Support
- Unlimited technical support
- Remote and on-site support
- Rapid incident resolution
- Ongoing maintenance of the IT infrastructure
🔹 Specialist IT Consultancy
- Dedicated support from certified specialists
- Infrastructure analysis and continuous improvement
- Technology planning and strategic alignment
🔹 Network and Infrastructure Management
- Local and remote network administration
- Firewall, router and switch management
- Advanced IT security
- Optimisation of critical systems
🔹 Monitoring, Alarms and Reporting
- 24/7 monitoring of information systems
- Automatic alerts and proactive interventions
- Detailed performance and availability reports
- Preventative management to avoid faults and downtime
✅ Why DataRoad?
DataRoad stands out in the market thanks to its extensive experience and certifications from leading manufacturers, offering:
- Specialised expertise in business IT support
- Computer network management and maintenance
- Certified professional IT services
- Network installations and security solutions
- A certified and highly qualified team
- Extensive experience as an MSP for national and international companies
Our mission is to ensure that our clients’ systems remain stable, secure, fast and continuously monitored.
✅ IT Unlimited — the most comprehensive IT support service on the market
O IT Unlimited Premium e IT Unlimited 365×7×24 hours offer:
- Unlimited support
- Ongoing consultancy
- Proactive monitoring
- Advanced alarm system
- Full technical reports
- 24/7 operation without interruptions
An ideal solution for international groups such as the Harlan & Poston Group, which require maximum availability, safety and operational efficiency.
✅ Acknowledgements
DataRoad would like to thank Harlan & Poston Group the trust placed in our services IT support, IT consultancy e enterprise network management, reaffirming our commitment to continuing to offer cutting-edge technological solutions.
✅ Find out more
FAQ — Frequently Asked Questions
What is DataRoad’s IT Unlimited service?
It is a service provided by monthly IT support which combines monitoring, remote support, alarm management and reporting to ensure the company’s systems continue to operate stably and predictably.
Does IT Unlimited include support for corporate networks and Wi-Fi?
Yes. The service may cover wired/wireless network, connectivity, access points and troubleshooting performance and availability issues, in accordance with the defined scope.
Is there regular reporting and monitoring?
Yes. DataRoad includes reporting and monitoring the IT environment, with a focus on a proactive approach.
For what sort of businesses does this make the most sense?
For companies that value business continuity, quick reply, expected cost and a specialist team providing ongoing IT support.
Want “zero worries” about IT? Get in touch with us
If your company needs monthly IT support, IT outsourcing, network management, monitoring With a team ready to ensure your operations are always up and running, DataRoad has the right solution for you.
➡️ Request a quote from IT Unlimited
➡️ Book a technical assessment
➡️ Speak to a DataRoad expert
Find out more about our IT Unlimited service here
Managed IT services for businesses
IT services and IT maintenance for businesses
Do you need specialist IT consultancy? DataRoad helps companies in Lisbon to plan and optimise their IT infrastructure. Find out about our IT consultancy services.
DataRoad — ongoing IT support for businesses
A DataRoad is a Portuguese company specialising in managed IT services (MSP), headquartered in Alfragide (Lisbon) and with an active presence in Porto, Faro, Funchal, Évora, Setúbal and Beja. Since 2015, it has ensured the smooth running of IT infrastructures for businesses that cannot afford downtime — hotels, clinics, embassies, universities, multinationals and demanding SMEs — with a certified technical team, continuous monitoring and 24/7 support.
DataRoad ensures the ongoing IT support of companies via the service IT Unlimited: unlimited support at a fixed cost, both remote and on-site, with 24/7 monitoring, alerts and proactive interventions. The aim is simple — to prevent problems from even bringing operations to a standstill.
DataRoad Services
- IT Unlimited — round-the-clock IT support: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.
- Computer networks and structured cabling: network design, installation and certification; Layer 3 switching and PoE.
- Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7): coverage study, cloud management and isolated visitor networks.
- Cybersecurity and corporate firewalls: perimeter protection, traffic control and threat mitigation.
- Servers, backups and disaster recovery: servers, NAS devices and centralised backups.
- CCTV video surveillance: video surveillance systems with continuous recording.
- Monitoring, alarm systems and reporting: real-time monitoring, automatic alerts and proactive interventions.
- IT consultancy and project management: relocation of premises, new facilities and modernisation of infrastructure.
- Cross-platform support: Windows and Apple environments, with comprehensive management of the IT infrastructure.
Get in touch with DataRoad
Do you need IT support for your business, to set up or upgrade your network, or simply a second opinion on your infrastructure? We’ll assess your situation and provide you with a no-obligation quote.
