DataRoad · IT Services and Consultancy IT Unlimited Support Plans Is your IT provider not up to scratch?
It's time for a change.
Request our contact details here  With DataRoad’s IT Unlimited, your company has access to comprehensive technical support, proactive monitoring and infrastructure management

All included in a fixed monthly fee. No small print.
No overtime.

Don’t hesitate to ring when you need to.
WE DO IT Right The DataRoad team provides IT consultancy and support services to businesses A smiling man in a navy suit, arms crossed, looking confident.

IT Unlimited Specialised Services

IT Support
Qualifications / Experience
Your IT department

Premium IT Support

Support and Maintenance
Installation and support
Alarm Monitoring
Wireless Networks

IT Unlimited IT Helpdesk

Unlimited on-site, remote and telephone support Call-outs included No minimum contract terms

24/7, 365-day-a-year IT Support

On-site, remote and telephone services 24/7 remote support

// IT Unlimited

Services

IT and IT Support IT UNLIMITED

We take care of all your company’s IT needs — so you can focus on what really matters: your business.

With our IT support service – which offers unlimited hours, includes on-site visits and has no minimum contract period – you always have a certified technical team on hand whenever you need them.

We monitor your systems and services in real time, with automatic alerts and regular availability reports, so that any issues are resolved before they affect you.

We also include remote backups and protection for workstations and servers — because the security of your data cannot wait.

Our mission is simple: to ensure the stability and smooth running of your entire IT infrastructure, drawing on our experience and certifications from the market’s leading manufacturers.

Forget about IT problems. We’ll sort it out.

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Team of Young Business People: IT Engineer in the Network Server Room, solving problems and providing help and support
Technical team working in a server room
DataRoad Support Plans

Your company’s IT
in the right hands

IT Unlimited Essential

  • Remote and telephone support
    during working hours
  • 24/7 monitoring
    with automatic alerts
  • Incident response with an SLA
  • Update management
    security patches
  • Monthly report
  • Dedicated helpdesk
    by email and telephone

IT Unlimited Premium

  • Unlimited in-person support
  • with travel included
  • Advanced 24×7×365 monitoring
  • Comprehensive fleet management
  • Cybersecurity included
    (firewall, managed antivirus)
  • Aggressive SLA — immediate response
    critical incidents
  • No limit on hours
  • Dedicated helpdesk
    during working hours

IT Unlimited Premium 365

For businesses that can’t afford to stop — ever.

Your dedicated IT department, available at any time, any day of the year.
  • Everything that’s included
    at IT Unlimited
  • 24 hours a day, 7 days a week, 365 days a year support
  • including weekends and public holidays
  • Dedicated technical account manager
  • Regular IT strategic alignment meetings
  • Business Continuity Plan (Disaster Recovery)
  • Priority access to network and infrastructure projects
  • Customised executive reports

DataRoad Landing — Turnkey IT infrastructure for companies setting up operations in Portugal

Local contact
A contact in Portugal who speaks the language of headquarters
Group standards
Localised and documented security policies
Reporting
Periodic reports in the format that the head office expects to receive
Ready to move in
From office setup to daily management

Meta title (SEO): DataRoad Landing | IT Infrastructure for International Companies in Portugal Meta description (SEO): Opening operations in Portugal? DataRoad sets up your entire IT infrastructure — networks, internet, security, workstations and support — turnkey and operational in days. A single partner, coordinated with your head office, in Lisbon, Porto, Faro and Funchal.

Open your office in Portugal. The technology is already up and running when your team arrives.

Setting up a new operation in an unfamiliar country is difficult. Finding the right technology partner shouldn't be. DataRoad handles all the IT infrastructure for your new office in Portugal — from the first cable to ongoing support — so your team arrives to a work-ready space on day one.

A single point of contact. Coordinated with your headquarters. Operational in days, not months.

The challenge for those moving to Portugal

An open-plan office with rows of desks, ergonomic chairs and several computer monitors, looking out over the city skyline through large windows.
The most frequent request from headquarters is not a technology — it's someone in Portugal who replies on time and documents what they did.

When an international company opens a subsidiary, a service centre or a new office in Portugal, it always faces the same obstacles: unfamiliar telecommunications operators with long installation lead times, local suppliers that are difficult to evaluate, equipment to purchase and configure, head office security policies to replicate, GDPR compliance to guarantee — and the pressure of having everything up and running before the team starts.

Most local suppliers cannot cope with this level of demand. Large integrators treat these projects as too small. DataRoad was built precisely for this space: the speed and care of a close partner, with the capacity to serve multinational and multi-country operations.

How the DataRoad Landing service works

Phase 1 — Before arrival: design and planning

We work with your IT team, in English and aligned with your headquarters' standards, to gather requirements, design the solution, and define the budget and schedule. We anticipate the lead times for provisioning internet circuits with national operators—the main cause of delays in a rollout—and handle all the local technical coordination that your team is unable to know.

Phase 2 — Construction: the complete infrastructure

We set up everything the office needs to operate:

  • Certified structured cabling and organised racks
  • Enterprise network, firewall and segmentation
  • High-performance enterprise Wi-Fi (Wi-Fi 6 / Wi-Fi 7)
  • Internet circuits with redundancy
  • IP telephony (IP PBX system)
  • CCTV and access control
  • Meeting rooms and audiovisual solutions
  • Servers or cloud environment
  • Microsoft 365 or Google Workspace — new or integrated into the company's global tenant
  • Provisioning and configuration of Windows and Mac workstations
  • Security baseline aligned with your organisation's policy

Phase 3 — Go-live: the first day without hitches

We set up the users, are present at launch to support the team during the first few days, and hand over a documented operation. Your people sit down and work — without any improvisation.

Phase 4 — Continuous operation: IT Unlimited

From go-live, your office will be covered by our IT Unlimited service: unlimited support at a fixed cost, 24/7 monitoring, a single point of contact, coordination with your headquarters and regular reporting. We support your growth in Portugal and abroad.

The DataRoad Landing Promise

We commit to a date. Once the scope is defined and access to the space is guaranteed, we deliver the operational office within an agreed timeframe in writing. It is a commitment we make because we have fulfilled it, time and time again, for companies that cannot afford to fail at launch.

Why international companies choose DataRoad

  • One person in charge. Instead of coordinating telecommunications, cabling, hardware, security and support with different suppliers, you have a single point of contact who is accountable for everything.
  • Alignment with your head office. English service and infrastructure designed to comply with your organisation's global IT and security policies.
  • Multi-country capability. We have already secured support for international groups with offices distributed across Europe, the Americas, Asia and the Middle East. The operation in Portugal becomes integrated into its global reality.
  • National presence. Lisbon, Porto, Faro, Funchal, Évora, Setúbal and Beja — local support wherever you open.
  • References that speak for themselves. Embassies, multinationals, hotels and international groups trust DataRoad with their critical infrastructure.

Who is it for

The DataRoad Landing service is intended for multinationals opening a subsidiary or service centre in Portugal, scale-ups expanding into Iberia, foreign-owned hotel groups and clinics, international real estate developers and diplomatic missions — any organisation that needs to be operational quickly, with enterprise-grade reliability and a single trusted partner.

Frequently Asked Questions

How quickly can you have the office operational? It depends on the scope and, above all, the installation timeframes for the internet circuits by the operators. That is why we start this process early, during the planning phase. Once the scope is defined and access to the space is guaranteed, we commit to a delivery date in writing.

Do you work in English and coordinate with our global IT team? Yes. We provide services in English and design the infrastructure to comply with your headquarters' IT and security policies, integrating it with your global systems whenever necessary.

Do you also deal with the purchase of the equipment? Yes. We handle the provisioning, configuration and installation of all equipment — network, servers, Windows and Mac workstations, telephony and more.

What happens after the opening? The operation moves to our IT Unlimited contract: unlimited support at a fixed cost, 24/7 monitoring and continuous management, with no lock-in period.

Do you support operations outside of Lisbon? Yes. DataRoad operates in Lisbon, Porto, Faro, Funchal, Évora, Setúbal and Beja, and supports clients with offices in other countries.

Opening operations in Portugal? Let's talk.

Tell us what you are planning and an expert technician will get in touch the same day, with a clear response regarding scope, timescales and investment.

Telephone: 211 459 950 (call to national fixed network) Email sales@dataroad.pt Address: Avenida dos Moinhos nº 12 B, 2610-119 Alfragide, Quinta Grande, Portugal

DataRoad IT Services and Consulting — We do IT right.

A chat before making a decision

Whether you’re tackling a specific problem, planning a move or simply looking for a second opinion, we always start in the same way: by understanding your situation before making any suggestions. No obligation, no jargon and no catalogues.

Book an assessment of your infrastructure

International groups we have set up in Portugal

From the first network socket to the first day of operation

// OUR IT SERVICES

Discover all the benefits

Support & IT Implementation

IT Support

IT support for businesses; on-site, remote and telephone IT support

Wireless Networks

Installation, configuration and deployment of corporate and business wireless network solutions, including management

IT Security

IT security and information protection solutions for workstations, servers and computer networks

Helpdesk Support

IT support for users, provided on-site, remotely and over the phone. Ongoing and business-focused support

IT Unlimited Contract

On-site, remote and telephone support for all a company’s IT systems

Backups

Information security with monitoring and alert systems. Local and remote backups. Disaster recovery solutions

Computer Networks

Computer network maintenance, implementation, management and optimisation

IT Consultancy

Analysis, management and optimisation of IT solutions, networks, IT systems and IT security

Cloud Solutions

Cloud-based security, sharing and collaboration solutions: 365 and G Suite. Implementation, management and maintenance

Opening an office in Portugal with the IT uninstalled delays the whole operation.We take care of everything — cabling, network, servers, licencing and support in Portuguese and English — so your team can start working on day one.Tell us about your launch in Portugal

(Call to a national landline)

sales@dataroad.pt
// Testimonials from our customers

What do the

Our Customers

Financial Consultancy 1 2

Manufacturers with whom we have set up new offices from scratch

Certified business equipment, with local support in Portugal
Contact us now

Contact Form

Request a quote from DataRoad. We’ll take care of the rest with a prompt and clear response to support your business’s needs.

Tell us what you need. IT support, network installation, cyber security, an office move or simply a second opinion on your IT infrastructure — we’re here to help.

Please fill in the form and a specialist technician will contact you on the same day.

    A reply on the same working day. No obligation.

    DataRoad’s IT Projects

    Case studies reais

    Networks, Wi-Fi, servers and security systems installed and managed by us — in hotels, clinics, offices and multinational companies operating in Portugal.

    Latest news

    DataRoad's latest news and articles.

    DataRoad — IT services for businesses
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