Dedicated Client Portal
Orders and tickets in one place
Real-time status
Full history
Opening of Simple Orders
Portal, email or telephone
Well-defined priorities
Average response time of less than 2 hours
Your Network Documentation
Documented infrastructure
Access and licences organised
Information always yours
Immediate Remote Assistance
Secure remote support
Without unnecessary waiting
Sorted straight away
// IT Unlimited
Business Services
Managed Apple
IT UNLIMITED
Certified Apple Support for Business We manage Mac environments with the same excellence and dedication — so that your team can work without limits, whichever system they choose.
Apple Support
Regardless of the platform your company uses — Apple's Mac, iPhone and iPad, or Windows and PC — DataRoad guarantees certified technical support, high-level IT security and total operational continuity for both ecosystems.
DataRoad is a certified member of Apple Consultants Network in Portugal — a distinction that places our team among the globally recognised and certified Apple enterprise partners.
This certification, combined with our extensive experience in Microsoft and Windows environments, enables us to manage any enterprise technology configuration with equal expertise and excellence, whether it be 100% Apple, 100% Windows or a hybrid environment comprising both systems.
Our expert team ensures the complete management and optimisation of your company's IT infrastructure — guaranteeing seamless integration between devices, enhanced security, managed updates and an IT strategy aligned with your business objectives.
With more than a decade of experience in managing Apple and Microsoft environments for national and international companies in Portugal, DataRoad is the technology partner your business needs — regardless of the system you choose.
DataRoad Apple TotalCare it is a fully managed Apple IT management solution for businesses that want consistent performance, robust security and expert supervision of their Apple devices.
No long-term contracts, with support that scales simply as your organisation grows.
- Apple Mobile Device Management (MDM) — Centralised management of Macs, iPhones and iPads, including security policies, configuration profiles, compliance monitoring and remote support.
- 24/7 Monitoring and Proactive Maintenance — Continuous monitoring of system health status, with automated remediation to prevent downtime before it affects your business.
- Unlimited Cloud Backup and Fast Recovery — Secure, automated backups with rapid restore capability, for protection against data loss, ransomware or hardware failure.
- Managed macOS and App Updates — Controlled rollout of Apple operating system updates and enterprise software to maintain security without disrupting workflows.
- Malware Detection and Security Incident Response Continuous protection against viruses, spyware and unauthorised system changes on all managed Macs.
- Priority Support with Apple Certification — Direct access to Apple Certified Consultants for telephone and email support during business hours.
Apple Business Support in Portugal
Your Company Chose Apple. Now You Need People Who Really Know How to Manage Apple.
The adoption of Apple ecosystem in the business world has grown rapidly in recent years.
MacBooks on the desks of the creative, development and leadership teams.
iPhones in the hands of the sales and operational teams.
iPads in receptions, meeting rooms, clinics, hotels and educational environments.
Apple is no longer a niche choice. Today it is a complete business platform — but with real demands of management, security, integration and specialist support.
The problem?
Most IT support companies in Portugal remain focused almost exclusively on Windows.
We know how to manage Active Directory, Microsoft 365 and Windows Server environments.
But when one appears Mac with a problem, resolution time doubles, workarounds are improvised and support quality drops drastically.
A DataRoad is different.
We are certified member of the Apple Consultants Network (ACN) — Apple's official programme for specialist consultants in Apple business solutions — and we dominate the Apple ecosystem with a same technical depth how we master Microsoft.
👉 If your company uses Apple — or is considering doing so — DataRoad is the right IT partner to ensure that this choice works at the highest level.
Apple Consultants Network (ACN)
What It Is and Why It Is Important for Your Business
A Apple Consultants Network it's the official Apple program that certifies partners with proven competence in implementation, management and support of Apple devices in an enterprise environment.
Being an ACN member it is not a formality.
It is the result of a rigorous technical evaluation process, continuous training and direct validation from Apple.
What the ACN Certification Guarantees DataRoad Clients
✅ Access to exclusive Apple technical resources
It includes direct support channels with Apple engineers and advanced documentation that is not publicly available.
✅ Continuous and mandatory technical training
DataRoad technicians maintain active Apple certifications, updated with each new version of macOS, iOS and iPadOS.
✅ Apple Business Manager
Access to the official Apple platform for enterprise device management, automated enrolment, app distribution and managed Apple IDs.
✅ Official Apple recognition in Portugal
DataRoad is listed as recommended Apple consultant for businesses in Portugal.
There are few ACN partners in Portugal.
When you entrust your company's Apple devices to DataRoad, you are working with a team that Apple recognises as qualified.
The Problem with Generalist Apple Support
And Why It Always Ends Up Costing You Dear
The scenario repeats itself far too often:
- The company adopts Macs or iPads
- Keep the same Windows-focused IT support
- The problems begin
The Most Common Errors We Encounter
❌ Unmanaged Macs
Manual configuration, without consistent security policies.❌ Absence of Apple MDM
Every device is an island, without control, without visibility, without remote wipe capability.❌ Non-existent or unverified backups
Time Machine backups that haven't run for months or cloud backups that fail silently.❌ outdated macOS
Known vulnerabilities due to lack of update management.❌ iPhones and iPads without any control
Devices with sensitive data without encryption, mandatory PIN or remote wipe capability.
✅ A DataRoad fixes these issues structurally — not with patches.
Apple Services for Business DataRoad
Apple Mobile Device Management (MDM)
Centralised management of Macs, iPhones and iPads from a single console.
With Apple MDM, DataRoad guarantees:
- Full visibility of the fleet
- Automated security policies
- Immediate remote intervention
- Ongoing compliance with best practice
Integrated with Apple Business Manager, enabling automatic enrolment and zero-touch deployment.
Apple TotalCare — Fully Managed Apple IT Management
The complete solution of Apple device management for business.
Includes, for a fixed monthly fee:
- Full Apple MDM
- 24/7 monitoring
- Unlimited cloud backup with daily verification
- Managed macOS and app updates
- Endpoint security specific to macOS
- Priority support with Apple-certified technicians
✅ Scalable, without renegotiations for new devices
✅ No loyalty scheme
Apple Certified Technical Support
Expert support for:
- MacBook Air
- MacBook Pro
- iMac
- Mac mini
- Mac Studio
- iPhone
- iPad
Lent by certified Apple consultants, remotely or face-to-face when necessary.
Apple Business Manager — Deployment and Management
Complete configuration of the Apple Business Manager, MDM integration and creation of Managed Apple IDs.
New devices can be shipped directly from the supplier to the employee — ready to work on first login.
Managed macOS and App Updates
- Previous tests
- Planned maintenance windows
- Rollback available
Always up to date.
Never interrupting the work.
Unlimited Cloud Backup and Data Recovery
- Automatic daily backup
- Encrypted cloud storage
- Granular or total restoration
- Actual recoverability verification
Endpoint Security for macOS
Native protection for macOS, featuring:
- Behavioural detection
- Ransomware protection
- Incident reports and root cause analysis
“Macs don't get viruses” is one of the biggest risks we see on the market.
Apple integration with Microsoft 365 and Windows
DataRoad specialises in hybrid environments:
- Apple + Windows
- macOS + Microsoft 365
- Azure AD integration
- SSO and MFA
- Shared drives and unified identities
Sectors Where We Manage Enterprise Apple Environments
- 🎨 Creative Agencies and Marketing
- 💻 Technology and Software
- 🏥 Health and Clinics
- 🏨 Hospitality & Tourism
- 🎓 Higher Education
- ⚖️ Law, Consulting and Finance
- 🌍 Embassies and Diplomatic Organisations
- 🏢 Multinationals with subsidiaries in Portugal
Apple and Windows — A Single Partner
A DataRoad it doesn't force you to choose sides.
✔ Apple certified partner
✔ Microsoft Partner
✔ Hybrid environment specialist
Single supplier.
A single team.
No conflicts. No blind spots.
Why Choose DataRoad
✔ Apple Consultants Network certified
✔ Technicians with active Apple certifications
✔ 24/7 Monitoring
✔ No contract
✔ +11 years of enterprise IT experience
✔ 5⭐ Google rating
✔ TOP 5% Best SMEs in Portugal
📞 211 459 950
✉ sales@dataroad.pt
👉 Request a free Apple diagnostic
Organisations that entrust their operations to DataRoad
From the public sector to international groups — infrastructure where stopping is not an option
![mun[it] logo, a digital marketing agency — a DataRoad client](https://www.empresa-informatica.pt/wp-content/uploads/2025/04/munit.png)
// OUR IT SERVICES
Discover all the benefits
Support & IT Implementation
Wireless Networks
Installation, configuration and deployment of corporate and business wireless network solutions, including management
IT Security
IT security and information protection solutions for workstations, servers and computer networks
Helpdesk Support
IT support for users, provided on-site, remotely and over the phone. Ongoing and business-focused support
IT Unlimited Contract
On-site, remote and telephone support for all a company’s IT systems
Backups
Information security with monitoring and alert systems. Local and remote backups. Disaster recovery solutions
Computer Networks
Computer network maintenance, implementation, management and optimisation
IT Consultancy
Analysis, management and optimisation of IT solutions, networks, IT systems and IT security
Cloud Solutions
Cloud-based security, sharing and collaboration solutions: 365 and G Suite. Implementation, management and maintenance
// Our IT services
Business IT Support
Client portal: everything recorded, nothing forgotten
Open, track and consult the history of each support ticket, with visible deadlines, assigned staff and monthly activity reports.
Orders lost between emails and phone calls always delay resolution — and nobody can prove what was ordered, nor when.
Total transparency about what your company asks for and what we deliver.
Services IT for businesses
From day-to-day helpdesk support to critical infrastructure: a single point of contact for all your company’s IT needs, with contractually agreed response times.
IT Unlimited
Unlimited IT support for a fixed monthly fee, including on-site visits and with no minimum contract period.
Find out moreNetworks and Structured Cabling
Design, installation and certification of cabling, Layer 3 switching and PoE power supply.
Find out moreBusiness WiFi 6 and 7
A study of coverage, installation and centralised cloud-based management, with networks segregated by profile.
Find out moreManaged Cybersecurity
Enterprise firewall, traffic segmentation, managed antivirus and secure remote access.
Find out moreServers, Cloud and Backups
Servers, NAS, Microsoft 365 and backups with restoration tested on a regular basis.
Find out moreIP Communications and CCTV
IP telephone systems and video surveillance with continuous recording and GDPR compliance.
Find out moreSupport requests lost between emails and phone calls always delay resolution.On the customer portal, you can register, track and view the history of each request, with visible deadlines and nothing forgotten.Would you like this support at your company? Talk to us
// Testimonials from our customers
What do the
Our Customers
António BrásCEO
João Carlos VicenteCFO
Gustavo Barbosa NevesCOO
Rodrigo Guerreiro
Ricardo RodriguesCEO
Carlos da MataCEO
João Andrade MoreiraIT
Ricardo Silva CostaIT
Pedro RibeiroCEO
Susana CostaCEO
Certifications and partnerships underpinning our service level
We work with market-leading enterprise manufacturers, with a certified team in every technology we implement
Contact us now
Contact Form
Request a quote from DataRoad. We’ll take care of the rest with a prompt and clear response to support your business’s needs.
Tell us what you need. IT support, network installation, cyber security, an office move or simply a second opinion on your IT infrastructure — we’re here to help.
Please fill in the form and a specialist technician will contact you on the same day.
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