IT Support Across the Whole Lisbon Region
Local technical teams with a rapid response
On-site intervention guaranteed by SLA
Immediate remote support for the entire team
IT Services Where Your Business Is
Installation and maintenance of infrastructure
Networks, Wi-Fi and business communications
Coverage in Lisbon, Oeiras, Cascais and Setúbal
// AREAS OF OPERATION
IT support for businesses, wherever your company is
Remote and telephone support in minutes nationwide — and on-site teams in areas where proximity makes a difference. Headquartered in Greater Lisbon, DataRoad supports businesses from north to south with the same written SLAs, the same client portal and the same certified team.
Where are we on the ground
Choose your area and see how we work there: typical travel times, customers in the region and what changes when support is close by.
Lisbon
Same-day on-site support across Greater Lisbon — where our headquarters and most of our team are based.
Find out more →Porto
Projects and support for businesses in Greater Porto, with planned interventions and immediate remote support.
Find out more →Cascais
Local IT support for businesses along the Linha, from Carcavelos to Guincho.
Find out more →Oeiras
Support for Oeiras business parks — Lagoas Park, Taguspark and Quinta da Fonte included.
Find out more →Setúbal
Support for companies in the Setúbal peninsula, from logistics to industry.
Find out more →Beja
Monitoring of companies in the Alentejo, with planned travel and remote support at no travel cost.
Find out more →The truth about proximity in computing
Nine out of ten support requests are resolved via remote access — and in that case it doesn't matter whether your company is in Lisbon or Bragança: the response takes the exact same number of minutes. Physical proximity matters for the tenth case: a server that won't boot, a rack to reorganise, new cabling, an office migration. It is for those situations that we maintain teams and regular routes in the aforementioned areas.
Outside of these areas, we do not pretend to have a van in every town — we tell you honestly how it works: immediate remote support, scheduled call-outs with a fixed date and, where justified, certified local partners who work under our processes and our responsibility. The contract, the SLAs and the point of contact are always with DataRoad.
The same service in any zone
Single point of contact
One number, one portal, one team — wherever your business is based.
Immediate remote response
Most problems are solved on the spot, by telephone and secure remote access.
On-site intervention
When hands-on support is needed, we schedule it — on the same day in regular coverage areas.
Report of what was done
Every intervention is recorded in the client portal, with a history that can be consulted at any time.
Frequently Asked Questions
Do you charge for travel expenses?
In regular service zones, travel conditions are defined in the contract — with no surprises on the bill. Outside of them, travel is planned and budgeted in advance, never charged in arrears.
My company has offices in several cities. Can you cover all of them?
Yes — it's one of the cases where we make the most difference: a single contract, a single SLA and a single team to manage all the offices, instead of a different supplier in each city.
How long will it take you to arrive at my office?
It depends on the area and severity — and that is precisely why response times are put in writing in the SLA before signing. In Greater Lisbon, a critical outage has a same-day on-site response.
What if the company relocates?
We handle office relocations from end to end: planning, cabling and networking in the new space, systems migration and day-one startup — it is one of our most requested services.
Where your business is, we get there.
Tell us where you are — we'll tell you in writing how long it takes us to get there.
Latest News
Our projects
Local business support across the country.
Close to You, Wherever Your Business Is Local assistance nationwide, with a rapid, face-to-face response when needed.
Ouro Rossio Hotel: 30 Wi-Fi access points, 55 rooms and a firewall
DataRoad has installed 30 Wi-Fi hotspots, 55 CCTV cameras and a firewall at the Ouro Rossio Hotel in Lisbon. Take a look at the project and request a quote.
IT Unlimited: unlimited IT support for businesses
Unlimited, proactive IT support for businesses that can’t afford to stop. Find out more about DataRoad’s IT Unlimited and request a quote.
Lambert Clinic: IT Unlimited at the new Corroios branch
The Lambert Clinic has opened its Corroios branch and has once again chosen DataRoad to provide its full IT support. Read the case study.
Harlan & Poston Group: IT Unlimited in Portugal and the UK
The Harlan & Poston Group has chosen DataRoad for its IT Unlimited support contract. Find out what’s included.
Clínica Mulher: 192 network access points, Wi-Fi 7 and a firewall
A complete network comprising 192 access points, Wi-Fi 7, a firewall and IT Unlimited at the new Clínica Mulher in Sete Rios. View the project.
IT Unlimited IT support for businesses
Comprehensive maintenance, certified support and round-the-clock assistance for your company’s IT infrastructure. Find out what’s included in IT Unlimited.
Some of the companies that entrust their infrastructure to DataRoad, sectors where downtime costs much more than IT support
